When a passenger disobeys during an emergency, which approach aligns with recommended practice?

• A. Attempt to physically remove the passenger
• B. Continue toward exits, maintain safety of others, and escalate to authorities if noncompliance endangers evacuation
• C. Stop directing
• D. Stop evacuation

Answer: (B)

In an emergency, the priority is a fast, orderly evacuation while keeping everyone safe. If a passenger disobeys, the best approach is to continue toward the exits, ensure the safety of other passengers, and escalate to authorities if the noncompliance endangers evacuation. This keeps the exit flow unblocked and relies on trained security to handle the disruptive behavior, rather than risking injury by attempting to physically remove someone or halting instructions. De-escalation, clear communications, and enlisting security support help maintain control and protect the overall safety of the evacuation.