How should crew respond to a passenger attempting to bypass a security check at the gate?

• A. Ignore and continue boarding.
• B. Assist as directed, avoiding confrontation.
• C. Help them bypass the check.
• D. Report to ground security and assist as directed, avoiding confrontation.

Answer: (D)

This item tests security protocol: escalate to ground security when a passenger attempts to bypass a gate check, while staying calm and non-confrontational. Reporting the incident to ground security brings in trained personnel to assess and manage the potential threat, protecting other passengers and ensuring a controlled response. Simply ignoring the attempt or trying to help the passenger bypass the screen would undermine safety, and following only partial directions without involving security could leave a breach unresolved. By informing security first and then carrying out their instructions, crew maintain safety, proper procedure, and a coordinated resolution.