How should a flight attendant handle a passenger who resists seat belt instructions?

• A. Remove the passenger from the aircraft.
• B. Defer to the passenger's preference.
• C. Explain safety requirement, restate instructions, and involve the Captain or security if noncompliance endangers others.
• D. Attempt to seat them in a different row.

Answer: (C)

Safety instructions must be followed to protect everyone on board. The best approach is to clearly explain the safety requirement, restate the instructions, and check for understanding. If the passenger continues to resist and their behavior could endanger others, escalate by involving the Captain or security. This sequence reinforces the rule, maintains crew authority, and prioritizes collective safety rather than accepting noncompliance.

Removing the passenger from the aircraft is a drastic move that comes after proper procedures and authorities are involved, not a routine first step. Deferring to the passenger’s preference ignores mandatory safety rules. Reassigning the passenger to a different row still leaves the action unaddressed and could compromise safety if the sign or rule remains in effect.