How should a crew member respond to a suspicious behavior observed toward a lavatory?

• A. Notify purser/flight deck, avoid direct confrontation, and maintain passengers' privacy while keeping an eye on the area.
• B. Confront the person in the lavatory and demand information.
• C. Ignore it if the lavatory is unoccupied.
• D. Close the lavatory to all passengers.

Answer: (C)

Handling potential security concerns means staying calm, avoiding confrontation, and using proper escalation. If you notice suspicious behavior toward a lavatory and the lavatory is unoccupied, the best course is to refrain from engaging with the person and keep a discreet watch on the area, ready to report to the purser or flight deck so trained personnel can assess and act as needed. This approach protects privacy, reduces unnecessary alarm, and ensures a professional response if the situation changes. Direct confrontation, or taking matters into your own hands, isn’t appropriate, and you would escalate only if instructed or if the situation evolves.